alexandessign

Ticketed Events – Terms and Conditions

Terms and Conditions apply
Management reserve the right to refuse entry and service.
Line-ups subject to change and advanced ticket prices only valid 24 hours in advance of events. Please note we do not issue paper tickets but will have your tickets available on the door under the name used to make the booking.

Your ticket only guarantees your entry to the venue before 10pm. If you think you will be arriving late you must notify us as otherwise we my re-sell your tickets.

We do not offer refunds on any purchases and if you wish to re-sell your tickets please notify the venue of the names to allocate to the tickets purchased at least 24 hours in advance of the event.

If you have purchased pre-show dinner you must have supplied your menu options at least 24 hours in advance and arrive at 7pm (or as otherwise notified).

Any late arrivals may not be able to be served.

Please note that booking for the pre-show dinner does not guarantee you a table with a view of the performance area or for the duration of the whole evening.